Franchise and operating partnerships
We have been an official EasyPay representative since 2022. We now want to work with more brands in the same way: running their locations and operations in Bulgaria to their standards.
Areas we are looking at
We are open to other sectors where our experience applies.
Logistics
Parcel and courier offices, pick-up and drop-off points, and the customer service and back-office work behind them.
Operations for international companies
Setting up the Bulgarian legal entity and its compliance, then running the company’s local operations, such as customer onboarding, processing, cash handling and reporting, to its own procedures.
Call centres
Inbound and outbound call centre work, from a single project to a dedicated team with its own management.
Customer service centres
Walk-in service points and customer service by phone, email and chat, in Bulgarian and English.
What we bring
Franchise experience
Since 2022 we have run EasyPay offices: staffing, cash handling, customer identification and daily reconciliation.
International leadership
Our founders have led operations at international companies across five sectors, from telecoms and banking to aviation.
Compliance as standard
Customer identification, anti-money-laundering checks and data protection are already part of our daily work.
Local presence
Headquartered in Sofia, with offices in the north-west of the country, we recruit and train locally and report to you in Bulgarian or English.
How a partnership starts
Introductory meeting
You tell us about your brand, your standards and where you want to grow.
Assessment
Together we look at locations, staffing and expected volumes, and agree what success looks like.
Pilot
We open or take over a first location or process and run it to your standards.
Expansion
Once the pilot meets its targets, we grow the partnership step by step.
Questions
Something else? Email us.
What kind of partners are you looking for?
Brands in logistics, call centre and customer service work, and international companies that need their operations run in Bulgaria.
Do you already operate franchise locations?
Yes. We have been an official EasyPay representative since 2022 and run our own EasyPay offices.
Where can you operate?
We are headquartered in Sofia and run offices in Montana and the north-west. For the right partnership, we can set up operations in other parts of Bulgaria.
Can you help an international company start operating in Bulgaria?
Yes. We can set up the Bulgarian legal entity and the compliance it needs, and then run its local operations.
How do we get in touch?
Send us a message through the contact form or by email, with a short description of your brand and your plans. We will reply to arrange an introductory meeting.
Interested in a partnership?
Tell us about your brand and your plans for Bulgaria, and we will arrange an introductory meeting.