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World Outsourcing Matrix

Privacy policy

Effective date: January 9, 2026

Welcome to World Outsourcing Matrix (“Company”, “we”, “our”, “us”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website www.womatrix.bg (the “Website”). By using our Website, you agree to the terms of this Privacy Policy.

1. Information we collect

When you use our Website, we may collect the following categories of information.

1.1 Personal information, voluntarily provided by you, including:

  • Full name
  • Email address
  • Phone number
  • Company name
  • Any other information you provide through contact forms, inquiries, or communications with us

1.2 Usage data: automatically collected technical information, including IP address, browser type and version, device type, pages visited, time and date of visit, time spent on pages, and referring website addresses.

1.3 Cookies and tracking technologies: we use cookies and similar technologies to enhance your browsing experience, analyze traffic, and improve performance. You can control cookies through your browser settings.

2. How we use your information

We use the information we collect to:

  • Provide and maintain our services
  • Respond to inquiries and communicate with you
  • Improve Website functionality and user experience
  • Analyze usage trends and optimize our services
  • Ensure Website security and prevent fraud
  • Comply with legal and regulatory obligations
  • Send marketing communications, where permitted by law and based on your consent where required

3. Legal basis for processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data on one or more of the following grounds:

  • Consent: when you have given explicit consent (e.g., subscribing to newsletters)
  • Contractual necessity: when processing is necessary to perform a contract with you
  • Legal obligation: when we are required to comply with legal requirements
  • Legitimate interest: when processing is necessary for our legitimate business interests and does not override your fundamental rights

4. Your rights under GDPR and CCPA

Depending on your location, you may have the following rights:

  • Right to access
  • Right to rectification
  • Right to erasure (“right to be forgotten”)
  • Right to restrict processing
  • Right to data portability
  • Right to object
  • Right to withdraw consent
  • Right to non-discrimination (under CCPA)

To exercise your rights, please contact us at legal@womatrix.bg. We may request identity verification before processing your request.

5. Sharing and disclosure of information

We do not sell or rent your personal data. We may share information with trusted service providers that support Website hosting, analytics, IT services, or communication tools; when required by law or necessary to protect our legal rights; and in case of merger, acquisition, restructuring, or sale of assets.

6. Data retention

We retain personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

7. Data security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. International data transfers

If applicable, your personal data may be transferred and processed outside your country of residence. In such cases, we ensure appropriate safeguards are in place in accordance with applicable data protection laws.

9. Third-party links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices, policies, or content of such external websites. We encourage users to review the privacy policies of those websites.

10. Third-party trademarks and logos

All third-party trademarks, service marks, trade names, logos, and brand names displayed on this Website are the property of their respective owners. Their use or display does not imply ownership by World Outsourcing Matrix and does not constitute endorsement, sponsorship, or corporate affiliation beyond any officially authorized partnership or commercial agreement. World Outsourcing Matrix uses third-party trademarks and logos strictly in accordance with applicable agreements and solely for informational purposes.

11. Cookies policy

We use cookies to enhance user experience, analyze traffic, and improve Website performance. You may manage or disable cookies through your browser settings.

12. Changes to this privacy policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

13. Contact us

If you have questions regarding this Privacy Policy, please contact:

World Outsourcing Matrix

Website: www.womatrix.bg

Email: info@womatrix.bg

By using our Website, you consent to this Privacy Policy.