International money transfers.
Through the EasyPay network we offer Ria, MoneyGram and Western Union, three of the world’s largest money transfer services. You can send money to family and friends abroad, or receive money sent to you, in cash at our desk.
Who can use our services
Our financial services are available to anyone aged 18 or over. To send or receive money, you need a valid ID document, such as an identity card or a passport.
What’s included
Sending money abroad
You pay in cash at the desk. The recipient collects the money from an agent in their country or, where the service allows, receives it in a bank account or mobile wallet.
Receiving a transfer
Bring your ID document and the transfer number from the sender. We check the details and pay out the amount in cash.
Fees shown in advance
The fee and exchange rate are set by Ria, MoneyGram or Western Union. We tell you the full amount before you pay, and you receive a receipt.
Tracking
Every transfer has its own number, which the sender and the recipient can use to follow it online.
How it works
Visit an office
Bring your ID document. No appointment needed.
Provide the details
The recipient’s full name as it appears on their ID, their country and the amount.
Pay and keep the receipt
You see the fee and the exchange rate before you pay.
Share the transfer number
The recipient needs it, together with their own ID, to collect the money.
Where
At any of our offices. No appointment needed.
See our officesQuestions
Something else? Email us.
Why do you need my ID?
Money transfer services are required by law to identify every sender and recipient, as part of the rules against money laundering. We check your document for this purpose only.
What do I need to send money?
A valid ID document, the recipient’s full name as it appears on their ID, and the country they are in. For larger amounts you may also be asked about the source of the funds.
What do I need to receive a transfer?
A valid ID document and the transfer number the sender gave you. The name on your ID must match the name on the transfer.
Can someone else collect a transfer for me?
No. The money is paid only to the person named on the transfer, on presentation of their own valid ID document.
Which service should I use?
It depends on where the money is going and how the recipient wants to receive it. Fees and exchange rates differ, so at the desk we can tell you the cost with each service before you decide.
How long does a transfer take?
Cash transfers are usually ready to collect within minutes. Transfers to a bank account can take longer, depending on the country and the bank.
Other services
EasyPay services
Bills, local taxes, transfers within Bulgaria, bank transfers, online orders, cards and payouts: the full EasyPay range at one desk.
Company setup in Bulgaria
For international companies: a Bulgarian legal entity and the compliance needed to start operating, set up for you.
Customer support outsourcing
Phone and email support for your customers, from business hours to 24/7 coverage with a follow-the-sun model.
Back office and operations
Back-office processing, customer onboarding and agent networks for fintechs and international companies operating in Bulgaria.
Our offices
The full range of EasyPay services, including bill payments and payouts, and international money transfers with Ria, MoneyGram and Western Union.